Client Services

I need a quote.

Found the car you want, but don’t know where to start?

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I want to make my monthly payment.

Unsure of how to make a payment?

Payment options

I’m thinking about paying off my vehicle.

Our team of professionals are happy to assist. Here’s the first step.

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Registration and Plates.

Get the information you need about registering your vehicle and obtaining new plates.

Registration/Plates

I want to set up Automatic Payments.

Never worry about being late on a payment. We can set you up on automatic payments.

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I need to change my address.

Moving to a new residence? Make sure we have your most recent address.

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I need to report an accident.

Accidents happen. Remember to contact us so we can help you.

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Ask a question.

Have a different question that’s not listed here? Let us know what we can help you with.

I want to speak to a leasing expert.

Our Regional Sales Managers are always available to answer all of your leasing questions.
Find your Regional Sales Manager below.

Juan Garcia

West Coast Sales Manager

Chris Warren

Southeast Sales Manager

Michelle Yancey

Southwest Sales Manager

Keith Neelans

Northeast Sales Manager

Ross Dressel

Midwest Sales Manager

Juan Garcia

West Coast Sales Manager — Joined PFS in 2003

PFS Responsibilities: “I work with dealers and clients on a daily basis to provide a financing option that caters to exotic car ownership. My experience with Rolls-Royce and Bentley Motor Cars in Crewe, England gives me a unique perspective that serves as a valuable resource. I consider many of my dealers and customers to be much more than business associates. I’m honored to call them my friends.”

Working at PFS: “We’re in the customer service business, and very simply, PFS is the best in the industry. We’ve achieved this recognition because everyone in the company shares the same goal, in terms of our commitment to doing whatever is necessary to exceed the expectations of the people we serve.”

Personal Life: “I live in the Los Angeles area. For leisure, when I’m not spending time with my family or friends, I play golf and also enjoy deep sea fishing. Cars are my passion, and the West Coast has a car culture, so I attend a lot of rallies, auctions, and other events throughout the year.”

Dream Car: “My sentimental choice of car would have to be an orange, chrome bumper MGB. That’s the car in which I learned to drive a stick, and I have fond memories of driving that car all over Hawaii when I was serving in the Marine Corps.”

Juan’s Insights for PFS Clients: “It’s important to demand complete transparency, and to be sure that you’re comparing apples to apples when financing a car. If you own a business, leasing can provide significant tax-related advantages.”

Email Juan at [email protected]
Call Juan at (805) 377-1436

Chris Warren

Southeast Sales Manager — Joined PFS in 2013

PFS Responsibilities: “I spend a lot of time building relationships with dealers to ensure they understand how we can assist them and their clients with our industry-leading Simple Lease program. Having worked in dealerships for over 25 years, I know first-hand the challenges they face, and also what they need, in order to put customers in their dream cars.”

Working at PFS: “I joined this company after working as a dealer, so I was unsure of what working remotely would be like. What I quickly discovered was that PFS is a very close-knit organization where people care about each other, and you feel like a member of the family despite the distance between my Southeast Region and Connecticut.”

Personal Life: “I live in Tampa with my wife and twin daughters. Although we live in Florida, we’re not beach people; however, we do enjoy the theme parks and I’m an avid golfer and a big fan of soccer and hockey. I also share my clients’ passion for automobiles and speed and attend numerous motorcar events - both for business and pleasure.”

Dream Car: “My dream car would be a Ferrari 288 GTO, an automotive masterpiece that was built from 1984 – 1987 and is considered by many to be the world’s first “supercar.”

Chris’ Insights for PFS Clients: “Many people, including some dealers, still don’t know that we lease previously owned vehicles, when in fact, a significant portion of the PFS portfolio consists of pre-owned cars. We can lease any exotic, vintage, or luxury car that’s more than $75,000, regardless of age.”

Email Chris at [email protected]
Call Chris at (770) 265-4830

Michelle Yancey

Southwest Sales Manager — Joined PFS in 2013

PFS Responsibilities: “I work hard to ensure that every transaction is a win-win by offering a flexible leasing option that best serves my client’s financial objectives. I always share the excitement when a client takes delivery of their car and drives away happy.”

Working at PFS: “I’ve worked at other automotive companies, but have never worked for an organization that places such a high degree of importance on customer service. Premier’s internal support team enables me to deliver an unmatched level of service to all of my customers.”

Personal Life: “I was born and raised in Dallas. My husband and I love to travel, enjoy boating, and are dog lovers who have adopted three rescues. We are also both musicians, and frequently perform with the “BYO Musicians Network,” which is a 501c3 organization that helps local charities to raise money. My husband plays bass and guitar, and I provide vocals for the band."

Dream Car: “I’ve always loved muscle cars - vintage Ford Mustangs in particular. I've owned and driven some of my dream cars, notably a 1967 Mustang Fastback GT, like the one Steve McQueen drove in the movie Bullitt. However, my current love is more reminiscent of James Dean's famous race car.”

Michelle’s Insights for PFS Clients: “If you have a car that you really love, you should consider keeping it, and leasing another car, rather than trading it in. I’ve had many customers who have regretted trading in cars that they love. One customer even bought the same car three times.”

Email Michelle at [email protected]
Call Michelle at (214) 385-6670

Keith Neelans

Northeast Sales Manager — Joined PFS in 2014

PFS Responsibilities: “I spend a lot of time visiting dealerships and talking to current and previous customers, mostly about cars. Because I love interacting with people who share my passion, it never really feels like work to me.”

Working at PFS: “This is truly a unique environment that feels more like a family than a company. PFS Sales Managers are in the field, scattered across the country with limited time working in the home office. However, a lot of personal interaction takes place, which keeps us connected with the support team at all times. We have confidence that our clients will always be taken care of properly.”

Personal Life: “I live in Connecticut with my wife and son and we spend all of our free time outdoors. In the winter, we are avid skiers and sometimes ski in the back-country and off-piste trails. During warmer times, we wake surf off the back of our boat. I also love playing golf when time permits.”

Dream Car: “Having sold Porsche’s for 10 years, I am biased towards that marque and think they have the most iconic, classic look of any car. If I had to pick one, it would be a 1963 Porsche 356 Speedster.”

Keith’s Insights for PFS Clients: “There’s a lot of misinformation about leasing. Many people confuse what PFS does with ‘traditional’ closed-end lease arrangements, and as a result, they miss out on a financing option that can put them into their dream car.”

Email Keith at [email protected]
Call Keith at (203) 217-1127

Ross Dressel

Midwest Sales Manager — Joined PFS in 2019

PFS Responsibilities: “Everyday, I apply my passion for cars, customer focus, and attention to detail, to ensure the success of every transaction for clients and dealers. Prior to starting with Premier, I served clients at Michigan’s largest exotic car dealer, representing eight marques, for 15 years and have first-hand experience in nearly every aspect of the automotive business."

Working at PFS: “After working in a dealer atmosphere for 25 years, I was apprehensive to make a move away from what had been my career path for so long. Having done business with Premier, I knew they were a unique company that valued teamwork above all else, so I jumped on board. My colleagues work to ensure the best service for all our clients. I am proud to be on the front line, meeting dealers as well as clients, and to be an advocate for both.”

Personal Life: “In addition to my passion for cars, I enjoy traveling to visit friends and family, seeing historical sites, and experiencing new cultures. I’ve traveled to several countries around the world, and to nearly every state in the union.”

Dream Car: “As a “car nut,” it’s very hard to pick just one vehicle, but in the mid 1980s, three cars arrived on the scene that solidified my love of exotic and specialty makes: the Porsche 959, the Ferrari 288 GTO, and the Ruf CTR Yellowbird.

Ross’s Insights for PFS Clients: “We are much more than just a leasing company: we’re a family as well as personal bankers for your automotive dreams. We do what we do out of genuine passion and interest in crafting a transaction that makes sense for our clients. We have a wide network of existing dealer partnerships, and our repeat clientele is significant.”

Email Ross at [email protected]
Call Ross at (248) 229-9924